Boost Your Digital Level

Software for Field Service Management

FM Software is a powerful software platform for easier and faster site audits, CRM, quotes, live reports, real time information, task management, data validation and performance evaluation.

Easily adopted to your business needs, saving time and money!

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Security

Transport

Pest Control

Facility Management

Waste Management

Landscaping

Maintenance

Cleaning

Features

Obtain full control over all processes in your organization

Tasking

Work smarter, not harder! Organize your teams with the right tasks!
Turn all paper and emails into tasks, with todo checklists, before and after photos, H&S documents. Receive real time in app notifications and alerts, allocate the jobs to the right team..

Planned and Reactive tasking
Action driven – track progress in real time
Get all H&S documents, together with RA and MS in the task

Auditing

Carry out site audits and inspections remotely. No more manual data entry or paperwork. FMSoftware enables you to perform on-site inspections and site audits, both online and offline, using any mobile device.

In app audit templates, based on your business needs
Fully customizable auditing flow – build audits against your customers’ requirements
Pictures for proof of presence, Signature options for proof of delivery, Remedial actions, assigning relevant tasks, KPI measurements.

Live Reporting

Not just checklists or scores – get reports that talk to you and reveal the full picture.
Convert every action into data, overview all processes and tasks on one screen, streamlining your internal workflow. Analyze the reports on the FMSoftware platform or export them in any BI tool or to any manager inside your organization. Obtain and evaluate information with ease!

View data, recurring problems & historical trends
Setup automated report distribution, assign responsibilities
Build and customize to your brand & business requirements

NFC Tagging

Are the assets on site? Was the employee there at all? When the job was completed?

NFC tags serve as checkpoints at critical locations within buildings or on fixed assets, and each tag can be activated simply by tapping on it with a mobile device. Tagging allows organizations to have a better view of where their equipment and assets have been last reported.

Real time mapping based on the tags scans
Proof of delivery, showing who has physically scanned the tag and in what time
Patrolling and Time and Attendance solutions, based on the tag scanning sequence

Real-Time Information

Receive notifications when a new reactive or planned task has been created. Get a real-time alert, when a new incident or accident has been reported. Set automated alerts and escalation charts for site audits scoring under KPI or staff no show up being detected.

Set up own notification rules, based on you customers preferences
Create custom escalation charts, pointing the people responsible for the relevant processes
Alerts and faults reported on the site can automatically transfer to real tasks and remedial actions to be done on the platform to meet customer’s expectations

Interactive Dashboards

Gain real-time visibility and unparalleled insights into your operations using collected data. Build your own Dashboard, by choosing the type of the graphs, which will be displayed and the stack of information they show. Have different Dashboards for one customer, based on the spec of activities.

Spot trends, monitor performance, compare teams performance
Interactive maps, measure KPIs, track recurring issues
Make informed decisions that improve your business with all in one easy-to-use dynamic dashboard

See how it works!

What can FMSoftware be used for?

Monitor quality, safety and standards across your business operations. FMSoftware empowers staff working on location to provide proactive, attentive customer care while streamlining all aspects of managing workforce:

Compliance checks, internal audits, self-inspections

Proof of presence and Proof of delivery

Quality control, brand standards

Tasking and Scheduling

Time & Attendance

Security patrolling

Quality control & brand standards line up

Health & Safety, Risk Assessments, Method Statements

Asset management

Accident and Incident management

Food safety & HACCP standards

SOP, process audit checklists

ISO quality & safety standards

Real-time interaction with mobile workers

With FMSoftware everything is possible! Connect your mobile workers with our iOS or Android app.
Be able to scale your business and have flexible instruments easily to extend and manage company processes on all levels – employees, managers, team leads, head of departments, executive management staff. Our field service management software streamlines all aspects of managing a mobile workforce, empowering on-location staff to provide proactive and attentive customer care.

1. Powerful & secure

Data encryption and transactional integrity is maintained even when your network connection is lost.

2. Alerts & Notifications

Fully configurable – set up own notification rules, custom escalation charts and alerts.

3. Asset Management

Keep track on every asset, any time – see real condition in pictures, receive real location, check status.

4. Off-line mode

Full data protection in offline working mode.

Swipe

5. Tasks order management

Review task order information before starting the job.

6. Tasks center

Task updates are provided in real-time and displayed in a logical order: today, upcoming, late and completed.

7. Tasks report

Interactive task reports are tailored to request only the required information.

8. Maximum flexibility

Impress your customers with intuitive reporting, real time data and transparency of tasks status.

Still not convinced?

See what our clients have to say!

Angela Mall

Mark Hill

Margaret Roomer

Scott Lacey